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Housing Maintenance

The Cochrane District Services Board (CDSB) provides property management through our Housing Services team. If you are a tenant of the CDSB, please follow the instructions below for maintenance requests:

General, Non-Urgent Requests:

Please call CDSB’s Maintenance Line at:

705-268-6411

Maintenance Hours:

  • Monday – Friday (excluding statutory holidays) – 8:30 AM – 4:30 PM
  • Summer Hours (July – August) : Monday – Friday (excluding statutory holidays) – 8:00 AM – 4:00 PM

After-Hours Emergency Requests:

The CDSB offers a 24/7 after-hours emergency line for after-hours, weekends and holidays. This line is for emergencies only and should not be used for general calls. 

Please call CDSB’s Maintenance Line at: 

705-268-6411

If your issue is a life-threatening emergency or fire, call 911 immediately. 

The following are examples of what would be considered an emergency. Emergencies are things that can’t wait until the morning, including:

  • No heat during the winter or colder months.
  • No electricity if:
    • If you have confirmed that there is no active power outage in your area – Outage Tools | Hydro One, and
    • You have checked your breakers first.
  • No running water if there is no confirmed water shut-off notice for your area.
  • Main sewer back up.
  • Clogged toilet that cannot be unclogged only if there is only one bathroom in your residence.
  • The elevator is out of order only if there are no other working elevators available. 
  • Major water leaks, including major roof leaks.
  • Your refrigerator is not working, and there is nowhere else to store perishable food.
  • You’re locked out after-hours (tenants will be required to show ID prior to being let into a housing unit. 
  • Unsecured residence because of a break-in or storm, etc.