Job Reports to: Ontario Works/Housing Services Program Manager
Salary: $28.18 – $33.53
SUMMARY
Under the general direction of the Housing Services Program Manager, this position is responsible to administer and execute the Rent Supplement Program, determine eligibility for Rent Geared to Income for all Rent Supplement and CDLHC Tenants, oversee the income testing process for the Co-Ops and Non-Profits in the Timmins area and provide Administrative Support to the Program Manager.
The CDSB vision is to further develop a district service environment that is responsive to community needs, which values the individuality of its residents, is respectful to all who receive and deliver services, and fosters personal and professional growth and teamwork among all employees.
KEY RESPONSIBILITIES OF POSITION
- Initiate tracking and distribution of Annual Income Review for Rent Supplement Units. Request and analyse income & assets of all tenants.
- Calculate rents, verify and calculate monthly rent adjustments. Prepare unit offers to applicants. Review on an on-going basis whether a household continues to meet eligibility rules for RGI assistance.
- Process offer of vacant units for CDLHC and prepare lease.
- Prepare and process tenant terminations (LTB).
- Monitor and collect arrears.
- Respond to tenant concerns and inquiries.
- Prepare CHPI/IAH housing allowance report for monthly payment.
- Periodic inspection of rent supplement units after tenants move out. Negotiate redecoration charges with landlords.
- Process, analyse and balance Landlord Statements at month end for payments.
- Initiate and complete annual income reviews for all Housing Services, Non-Profit tenants.
- Request and analyse tenant’s income/assets. Calculate tenant rents for CDSSAB and Non-Profit units.
- Analyse and approve all rent changes/annual reviews and adjustments for other Housing Providers, Co-Ops and Non-Profits.
- Prepare CDSSAB Housing/Non-Profit Corporation leases for all new tenants. Set up and maintain tenant files.
- Provide clerical support to Tenant Administration program.
- Interacting with applicants/tenants as required.
- Post monthly rents.
- Prepare EFT reports monthly.
- Other duties as assigned.
CORE COMPETENCIES
- Excellent communication skills to deal effectively with all levels of staff within the organization, as well as with suppliers and government contacts and to provide expert advice/guidance, develop strategies, clarify information and ensure adherence to policies and procedures
- Analytical thinking skills to systematically break down complex issues, to maintain up-to-date knowledge of legislation and communicate changes/train staff/deliver service and evaluate the delivery of services within established standards
- Versatility to adapt tactics to situations or to others’ responses, to determine innovative methods to generate funds within service contract and serve clients effectively
- Planning and organizational skills to develop and update programs, participate in strategic planning, develop collaborative partnerships with community service providers.
CORE VALUES
- Respect, collaboration, commitment, innovation, integrity, and accountability
JOB REQUIREMENTS
- Ability to operate/learn applied computer programs and general office information programs.
- Must be self-motivated and able to organize assignments and department workflows.
- Good interpersonal skills are required to communicate with staff, landlords and clients.
EDUCATION & EXPERIENCE
- Post-secondary diploma in business administration or a combination of education and experience acceptable to the employer.
- Experience in a property management environment
CONDITIONS OF EMPLOYMENT
- Satisfactory criminal records check
- Bilingualism in accordance with the French Language Services policy
WHAT WE OFFER
- Employer matched pension plan (OMERS)
- Employer sponsored group health benefits (including optical, dental, drug, and extended health benefits) for full-time employees
- Employee and Family Assistance plan, available to spouses and dependents
- Continuing education and professional development
- Flexible and compressed work week options are available
An Equal Opportunity Employer
The CDSB operates in accordance with the French Language Services policy.
The CDSB does not utilize artificial intelligence (AI) to screen, assess, or select applicants.
CDSB welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. The Cochrane District Services Board is committed to equity in its policies, practices, and programs.
The Board supports diversity in the work environment and ensures that applications from members of underrepresented groups are seriously considered. All qualified individuals who would contribute to the diversification of our workplace are encouraged to apply.
Personal information provided is collected under the authority of The Municipal Freedom of Information and Protection of Privacy.